diwata casino Terms and Conditions

By accessing, registering, or using any part of the diwata casino platform, you confirm that you have read these Terms and Conditions in full and that you agree to be legally bound by them. These terms form the entire agreement between you and diwata casino regarding your use of the platform.

If you do not agree with any part of these terms, you must not register an account or use the platform. Continued use of diwata casino after any updates to these terms constitutes acceptance of the revised version.

To register and play at diwata casino, you must meet all of the following eligibility requirements at all times:

• You are at least 21 years of age.
• You are a natural person and not acting on behalf of a third party.
• You are legally permitted to participate in online gaming activities under the laws applicable to you in your location.
• You are not a resident of any jurisdiction where online gaming is prohibited.
• You do not already hold an account with diwata casino.
• You are not currently subject to a self-exclusion order on the diwata casino platform or any affiliated service.

Diwata casino reserves the right to request proof of eligibility at any time. If you cannot verify your eligibility, your account may be suspended and any remaining balance held pending verification.

Each player may hold only one account at diwata casino. Creating duplicate accounts — whether under the same name, email address, device, or payment method — is strictly prohibited and will result in account suspension.

When registering, you are required to provide accurate, current, and complete information. This includes your full legal name, date of birth, valid email address or mobile number, and any other details requested during the registration process. Providing false or misleading information is a breach of these terms.

You are responsible for keeping your account information up to date. If any of your details change after registration, you should update them through your account settings or contact support at [email protected].

• One account per person, household, device, or IP address.
• Account sharing with other individuals is not permitted.
• You must not allow any other person to access or use your account.
• Diwata casino reserves the right to decline registration without providing a reason.

All deposits at diwata casino are processed in Philippine Peso (PHP). The platform supports Philippine bank transfers, online banking channels, and supported local e-wallets. Specific payment methods and any minimum deposit amounts are set out in the cashier section of your account.

Deposits are generally credited to your account balance promptly upon confirmation from the payment provider. Diwata casino is not responsible for delays caused by third-party payment processors, banks, or e-wallet services.

• All funds deposited must come from a payment method registered in your own name.
• Third-party deposits — using payment accounts belonging to another person — are not permitted.
• Cryptocurrency, credit cards, and any payment method not listed in the cashier are not accepted for wagering deposits.
• Diwata casino reserves the right to return deposits if a payment method cannot be verified.

Withdrawal requests can be submitted through the cashier section of your diwata casino account. All withdrawals are paid in Philippine Peso to a verified Philippine bank account or supported e-wallet registered in your name.

Before your first withdrawal can be processed, you must complete the identity verification (KYC) process. This requires submission of a valid government-issued ID and any other documentation requested. Accounts that have not completed KYC will have withdrawals placed on hold until verification is confirmed.

• Withdrawals are processed to the same payment method used for the original deposit where possible.
• Processing times vary by payment channel and are set out in the cashier section.
• Diwata casino reserves the right to request additional documentation before processing any withdrawal.
• Withdrawals of bonus funds are subject to the wagering requirements attached to the relevant promotion.

For more information on how withdrawals work, visit the Withdrawal page.

Diwata casino offers promotions to eligible registered players from time to time. All bonuses and promotional offers are subject to specific terms, including wagering requirements, game restrictions, minimum deposit thresholds, validity periods, and maximum withdrawal limits. These terms are provided alongside each promotion on the Promotions page.

Bonus funds are credited separately from real money funds. Real money funds are used before bonus funds in most cases. Until any applicable wagering requirements are satisfied, bonus funds and any winnings generated from them cannot be withdrawn.

• Only one bonus may be active at a time unless otherwise stated.
• Bonuses are non-transferable and may not be exchanged for cash.
• Diwata casino reserves the right to withdraw or modify any promotion at any time without prior notice.
• Any attempt to abuse or manipulate bonus offers will result in account suspension and forfeiture of all related funds.

Each game available at diwata casino operates according to its own specific rules, which are provided within the game interface. By choosing to play a game, you acknowledge that you have read and accepted its rules.

Game outcomes — whether generated by a random number generator (RNG) or determined by a live dealer — are final once confirmed. Diwata casino does not manipulate game outcomes and is not responsible for errors caused by a player's misunderstanding of game rules.

• Any technical malfunction that affects a game round may result in the round being voided and stakes returned.
• Winnings from voided rounds are not payable.
• Diwata casino is not responsible for internet connection failures or device issues that occur during gameplay on the player's end.

You are responsible for maintaining the confidentiality of your diwata casino login credentials. Do not share your username, password, or OTP codes with anyone. Diwata casino staff will never ask for your password.

If you suspect that your account has been accessed without your authorisation, you should change your password immediately and contact support at [email protected]. Diwata casino is not liable for losses resulting from unauthorised account access where the player has failed to protect their credentials.

The platform uses SSL encryption and OTP verification on login to protect your account. These security measures apply automatically — you do not need to enable them separately.

The following activities are strictly prohibited on the diwata casino platform. Engaging in any of these behaviours will result in immediate account suspension and may result in forfeiture of all funds held in the account:

• Registering more than one account.
• Providing false, inaccurate, or misleading registration information.
• Using the platform in any jurisdiction where online gaming is prohibited.
• Attempting to defraud diwata casino or other players through any means, including collusion, use of automated software (bots), exploiting software errors, or manipulation of game outcomes.
• Using payment methods not registered in your own name.
• Money laundering or any transaction connected to illegal activity.
• Abusing or attempting to manipulate bonus offers or promotional terms.
• Harassing, threatening, or engaging in abusive conduct towards diwata casino staff or other players.

Diwata casino is committed to promoting responsible gaming for all Filipino players. Gaming on this platform is intended as entertainment only. It is not a source of income and does not guarantee any financial return.

Players are encouraged to set deposit limits, session time limits, and to use the self-exclusion tools available within their account. These tools can be accessed at any time through the Responsible Gaming page.

If you feel that you may have a problem with your gaming activity, please use the self-exclusion option or contact support at [email protected]. Diwata casino reserves the right to apply account restrictions where it has concerns about a player's gaming behaviour, with or without a request from the player.

You may request to close your diwata casino account at any time by contacting support at [email protected]. Any remaining real money balance will be returned to you following identity verification, subject to standard withdrawal procedures and any applicable conditions.

Diwata casino reserves the right to close or suspend any account without prior notice where:

• There is a breach of these Terms and Conditions.
• Fraudulent, suspicious, or prohibited activity is detected on the account.
• The account holder is found to be ineligible to hold an account.
• A regulatory, legal, or compliance requirement necessitates it.

In cases of account closure due to a breach of terms, diwata casino reserves the right to forfeit any bonus funds and winnings generated through prohibited activity.

Diwata casino provides the platform on an "as is" basis. While we work to maintain reliable, uninterrupted service, we do not guarantee that the platform will be available at all times or free from technical issues.

To the maximum extent permitted by applicable law, diwata casino is not liable for:

• Any financial losses arising from gaming activity on the platform.
• Loss or damage resulting from technical failures, interruptions, or errors not caused directly by diwata casino.
• Any delays or failures in payment processing caused by third-party payment providers.
• Loss of data or account access resulting from a player's failure to maintain account security.

Nothing in these terms limits diwata casino's liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.

Diwata casino collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal information as described in the Privacy Policy.

Your personal data is used to operate your account, process transactions, verify your identity, comply with legal obligations, and provide customer support. It is not sold to third parties for marketing purposes.

Diwata casino reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to check this page periodically.

Continued use of the diwata casino platform after any changes have been published constitutes your acceptance of the updated terms. If you do not agree to a change, you should stop using the platform and contact support to close your account.

If you have a question about these Terms and Conditions, or if you wish to raise a dispute regarding your account or any transaction, please contact the diwata casino support team at [email protected]. Include your registered account email and a clear description of your concern so we can assist you as quickly as possible.

Diwata casino aims to resolve all player concerns fairly and promptly. We will acknowledge your query and aim to provide a substantive response within a reasonable timeframe.

For general questions about gaming rules, promotions, or platform features, you may also visit the FAQ page, which covers many common queries without the need to contact support directly.